Search icon
Sign in
Sign up
Tiếng Việt

Plans and Payment

What will I be paying 6$/month for? How is iProxy better than a phone or USB modem Wi-Fi hotspot?

Sharing Wi-Fi from your phone or using a USB modem is a nice alternative. How is iProxy better?

  • More convenient than a Wi-Fi hotspot: set up the proxy access points once and change your IP address from your account
  • More convenient than a USB modem: the USB modem must be plugged in each time, thereby making the socket more loose
  • Some programs work only through proxies, for example, parsers, bots, etc. You can’t make a Wi-Fi hotspot out of a bot or connect a USB modem to it.
  • Through a proxy, you can work remotely from anywhere in the world. You can also share your proxies with your team. If distance is a factor, a Wi-Fi hotspot or a USB modem just won't cut it.
  • Also, Wi-Fi or a USB modem Internet won't let you: see the history of IP addresses, change DNS, have a unique IP address feature, duplicate SMS from a phone to a telegram bot, count traffic, logs, IP rotation, etc.
Do you have a free trial period?

We do. You automatically get a 48 hour free trial period when creating your first Connection. Don’t forget to install the app on your phone and take a look at our iProxy setup guide.

How do I pay?

Watch this video guide:

If I pay for the service for a month, can I connect several devices?

You can connect multiple devices, but you will be charged for each one.

  • 1 connection - 1 phone - 1 plan - 1 SIM card
  • for example, for 5 phones - 5 connections - 5 plans and 5 SIM cards.
How do I delete a Connection?

Go to the Connection settings and click “Delete Connection”. Any unused funds will be returned to you.

iProxy Online

What’s the difference between the Baby, BigDaddy and BigDaddy Pro plans?
  • Speed limits:
    Baby: speed limit 5 Mbps.
    BigDaddy: speed limit 25 Mbps.
    BigDaddy PRO: speed limit 100 Mbps.

Please note: if the phone has a speed of 4 Mbps, then the speed through the proxy of over 4 Mbps. is impossible even on BigDaddy plans, since the speed through the proxy is limited by the device’s Internet speed.

If your phone has a slow Internet connection, we recommend moving to a place where the connection is better or to switch over to a different mobile operator altogether.

  • Log checking
    Baby: the last 7 days
    BigDaddy: the last 4 weeks
    BigDaddy PRO: the last 12 weeks.

  • Unique features only of the BigDaddy PRO plan: Unique IP, pOf replace.

  • On all plans: no restrictions on the number of flows or the amount of traffic consumed.

With a detailed description of the plans and their differences, you can familiarize yourself on the Pricing page

What is the difference between the free trial period and the paid version?

There is none.

How are refunds carried out?

Refunds are issued within 48 hours of you making the purchase. To get a refund, contact our Telegram tech support.

How to switch from plan to plan without losing money?

You don’t lose money when switching to a different plan. The funds will be re-calculated and any unused ones will be used for the new plan. Screenshot:

iProxy Online

Does iProxy have any traffic-related restrictions?

It does not, there are no traffic-related restrictions in any of the plans.

What payment methods are available for a subscription?

The subscription only works with card payments.

How can I tell if I have auto-renewal enabled?

Auto-renewal is enabled when there is a checkmark in the Connection settings on the Tariff tab.

iProxy Online

How to disable auto-renewal?

Uncheck the box in the Connection settings on the Tariff tab.

iProxy Online

How is the amount calculated for auto-payment?

The system checks Connections with auto-renewal enabled daily. If the paid period expires on the next day and there is enough balance in the account for renewal, auto-payment will not be made. If the balance is insufficient, the required amount will be deducted to pay for all connections for the next day and for all subsequent Connections whose payment will expire within the next 30 days.

What are the advantages of iProxy's logic for calculating the auto-payment amount?

This auto-payment logic has proven its effectiveness in various scenarios.

  • If the user does not add or remove Connections, the payment will be made once every 30 days.
  • If the user removes a paid Connection, the unused amount is refunded to the balance, and in such a case, the system may deduct it later than 30 days, as the returned balance may be sufficient to pay for Connections.
  • If the user adds new Connections to the account, the next payment will be made earlier than 30 days. This way, the user can be assured that all Connections will always be paid on time, and there will be no downtime due to non-payment.
How to cancel a "Subscription"?

You can cancel a subscription in two ways:

  1. Uncheck the box in the Connection settings on the Tariff tab.

iProxy Online

  1. Remove the card from Stripe.

iProxy Online

Do you offer discounts?

Yes, we offer discounts on tariffs depending on the number of devices:

  • 5-9 devices: 5% discount
  • 10-19 devices: 10% discount
  • 20-99 devices: 20% discount
  • 100-199 devices: 30% discount
  • 200+ devices: 35% discount Please note that these discounts apply only to the BigDaddy and BigDaddy Pro plans.
Do you offer a free trial?

Yes, you'll automatically receive 2 days free after registration.

Can I extend the free period?

Yes, you can. Through customer support.

Where can I enter a promo code?

Go to Connection Settings - «Tariff» splittab - Extend - Enter the promo code and click «Apply promo code».

How to correctly pay with cryptocurrencies?

Send exactly the amount specified in the invoice. If the invoice is $10, and the network fee is $1, your total cost will be $11. If you send $9 instead of $10, your balance will not be replenished.

Is it possible to transfer a larger amount with cryptocurrency than the amount specified in the invoice?

No. If the invoice amount is $10, and you send $15, only $10 will be credited to your balance. Transfer the exact amount specified in the invoice.

I have a white screen when trying to pay with a card. What should I do?

Disable VPN before making a card payment. SMS verification (3DS) is mandatory. We apply the strictest security settings in Stripe, which do not allow high and middle-risk payments.

I can't pay with a card. It redirects me to technical support. What should I do?

Card payments are not available for users who have not used the service. The service provides a free 48-hour trial, which can be extended if needed.

Can I get a free trial?

After registration, you will be given a two-day free trial, which will give you a great chance to try our premium tariff “BigDaddy Pro”. Following the trial, simply pay a subscription fee based on your chosen tariff plan or buy 4G mobile proxies from our trusted sellers. Check out more about our features and pricing.

Why do I need to make the first payment using a credit card?

The primary reason for requiring the first payment to be made using a credit card is due to the KYC (Know Your Customer) procedure. This is a standard practice for services aiming to maintain high security and legal standards, such as iProxy. This approach allows us to verify the identities of our users, which is crucial for preventing fraud and abuse. Additionally, card payments must be confirmed via SMS (3DS), ensuring that the card is genuinely owned by the user. From iProxy's side, stringent Stripe Radar algorithms are activated to filter out potentially fraudulent transactions.

As part of our security policy, we regularly analyze activity on our service and, in cases of suspicious actions, may request additional verification methods or even restrict access to the service. This underscores our commitment to lawful use of our services and our aim to build long-term relationships with honest customers. If you are unsure about the legality of your activities, please contact our support service, and we will help you clarify any issues with the assistance of professional lawyers.

Other questions