Plans and Payment

The trial period is activated automatically after completing registration on the website and logging into the iProxy app on your phone. You will receive 2 free days on the maximum BigDaddy Pro plan and can start working right away. A bank card is not required to get the trial period.

You can upgrade to a higher plan in your personal account without additional payment, but with a change in the validity period. The system will recalculate the number of days available on the new plan, taking into account the price difference. Click on the connection name -> open the Tariff tab -> click Switch

Most likely, you are using a VPN. Please disable the VPN or proxy you are working with during the payment process.

The amount you see as “upcoming charge” in your personal account is calculated as: [Current account balance] minus [The amount required to pay for all connections with auto-renewal that expire tomorrow or have already expired]. Thus, the balance top-up will be processed in a single transaction, which reduces your expenses on payment system and bank fees.

After topping up your account balance, you need to pay for the connection. Click on its name -> open the Tariff tab -> click Buy or Renew:

By default, automatic renewal is enabled for each connection so you can continue using the proxy. If your balance is insufficient to renew the plan, the system will automatically top up your balance with the required amount and extend the plan for the next 30 days on the day it expires. You can top up your balance in advance or use the automatic subscription. You can disable automatic renewal in the connection settings under the Tariff tab:

To cancel your iProxy subscription, you can remove your payment details from the Stripe payment system. To do this, go to the settings in your personal account (gear icon) -> Settings -> Manage Payment Methods. You will then be redirected to your Stripe account, where you can edit your linked payment methods.

A connection that has not been paid for is automatically deleted 10 days after the plan expires. You can recreate the connection before the active plan ends. To do this, click on the connection name > Main > Connection > Recreate connection. The old connection will be deleted along with all proxy accesses without the possibility of recovery, and a new connection will be created while keeping the current plan.